Job Introduction
The benefits
Health and Wellbeing Plans
23 days paid holiday increasing to 25 after 2 years
Discounts and Cashbacks
Paid Volunteering days
Employee Assistance Program
Refer a Friend Scheme
Cycle to Work Scheme
The role
Carlisle Support Services are seeking a Part Time Administrator to support one of our Rail/Travel contracts within the Manchester area.
Reporting to the Contract Manager and working with Contract Administrator the post-holder will be responsible for the effective management of all administrative tasks relating to the contract and efficient running of the Manchester office. A flexible approach is essential, working as part of a team by sharing knowledge and experience to deliver the very best solutions available.
Your core role will include but not be limited to the following activities:
• Ordering and issuing of uniforms together with care instructions
• Reporting any equipment failures, damage to premises, minor repairs or any other safety hazards
• Develop and maintain effective relationships with client representatives through a proactive approach
• Support the Operations team with timely provision of management information reports and KPIs
• Assist employees with general queries and direct them to the correct point of contact if required
• Record all Train Incident Reports in the office daily tasking
• Collate information relating to Failure to Purchase notices before forwarding to the Debt Recovery & Prosecutions Unit
• Carryout out telephone Back to Work Interviews prior to staff returning to work
• General office typing of letters/staff letters/memos etc. as directed by the Contract Manager
• Provide note-taking support for meetings and produce detailed minutes as required
• Process orders for issuing of uniforms, ID cards and name badges for employees
• Process travel pass requests for new and current staff
• Any other general office duties which may be required from time to time
• Ensure compliance with the provisions of the Data Protection Act with respect to the handling of personal information
• Other duties commensurate with the role as many be deemed appropriate by your line manager
The ideal candidate
• Excellent communication skills with the ability to quickly establish and maintain strong relationships across all levels.
• Excellent organisational and planning skills to help ensure the delivery of a fast-paced Security contract service.
• Previous administration experience.
• To be resilient with a positive and confident approach.
• Has excellent customer focus and a proactive approach.
• Confident and effective communicator
• Is able and willing to work as part of a collaborative team.
• Build effective working relationships with a range of people at all levels.
• Adaptable and can respond positively to unforeseen circumstances and change.
• Identifies and communicates opportunities to improve work practices.
Part-time Monday to Friday 24 hours
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
#IHPNTH