Job Introduction
Location: Mercia Park – Swadlincote
Job Type: Full-Time
Salary: £12.70PH
Company: Carlisle Support Services
About Us:
Carlisle Support Services is a leading provider of security solutions, dedicated to ensuring the safety and protection of our clients and their assets. We pride ourselves on our commitment to professionalism, cutting-edge technology, and innovative security strategies. We are currently seeking a reliable and detail-oriented CCTV Licensed Control Room Operator to join our dynamic security team.
Job Summary:
As a CCTV Licensed Control Room Operator, you will be responsible for monitoring our extensive network of surveillance cameras, ensuring the safety and security of our clients through vigilant observation and quick response to incidents. You will work collaboratively with security personnel and emergency services, utilizing your skills to assess situations and provide accurate reports.
Key Responsibilities:
- Monitor live CCTV feeds and detect any suspicious activities or security breaches in real-time.
- Operate and maintain control room equipment while adhering to all operational protocols.
- Record and document incidents as they occur, preparing detailed reports for further investigation.
- Communicate effectively with security personnel, coordinating responses to incidents as required.
- Assist in the control and review of security operations and procedures to ensure compliance with legal and company standards.
- Conduct routine checks and maintenance of the CCTV system to ensure optimal performance.
- Respond promptly to alarms and incidents, ensuring communication is relayed to the appropriate authorities.
- Provide support and training to new team members as needed.
Qualifications:
- Valid CCTV License (or equivalent certification).
- Previous experience as a CCTV Operator, Security Officer, or in a similar role is preferred.
- Excellent attention to detail and the ability to remain calm under pressure.
- Strong observational skills with the ability to react quickly and appropriately to incidents.
- Familiarity with CCTV technology and control room operations.
- Proficient in using computer systems and security software.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work various shifts, including nights, weekends, and holidays.
The benefits
- A competitive hourly rate of pay – paid monthly
- Access to Company Pension Scheme after qualifying period
- Health and Wellbeing Plans
- Wagestream - financial flexibility and instant access to earned and authorised wages
- Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
- Full induction, ongoing training, and career development
- Quality kit and uniform, everything you need to perform your role effectively
- Funded SIA top up training
- Employee Assistance Program
- Refer a Friend Scheme
Is this you
- SIA Guarding or Door Supervision licence
- 5 years checkable work and address history
- Reliable, punctual, flexible, and smart in appearance
- Friendly, approachable, and always professional
- Enthusiastic and motivated to do a great job
- Ideally some experience within a Security environment or a customer facing role
- Able to interact with clients and customers in a positive manner
- Some experience working within a Security environment and working as part of a team
- Effective people skills, able to interact with clients and customers in a positive manner
Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.
This is us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
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