Vacancies

Event Steward for Cheltenham Racecourse

Job Introduction

Do you want to work at the upcoming Cheltenham Festival and beyond?

The Benefits:

A competitive hourly pay rate which is paid monthly.
Access to Company Pension Scheme after qualifying period.
Health and Wellbeing Plans.
Wagestream - financial flexibility and instant access to earned and authorised wages.
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.
Employee Assistance Program.
Refer a Friend Scheme.
Full induction, ongoing training and career development.

The Role

Carlisle Support Services are the chosen supplier of event stewards and security for Cheltenham Racecourse.  We are currently recruiting Event Security Officers for the forthcoming racing season and ad-hoc events at the racecourse.  

We are looking for people with good communication skills to help us provide a professional, efficient and safe service to our client at the racecourse.  Working at the racecourse is a fun and lively experience with varied and interesting roles and we are looking to build our team to support race day operations.

If this sounds like it’s for you and you are willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Your core role will include but not be limited to the following activities:

The role of an Event Security Officers involves:

• Being polite and professional to members of the public and the client
• Screening and searching all persons entering the venue (including bag and body searches)
• Retaining and using information relating to safety and for evacuation purposes
• Responding to incidents and emergencies as necessary and ejecting persons from the venue if directed and necessitated by Event Control
• Providing world class customer service to ensure our visitors have a positive and memorable experience
• Retaining and using information relating to key areas on site (medical room, toilets, bars etc)
• Delivering the brief given by the supervisor (access control, searching, response)

Previous experience within this environment is not essential as we can train anyone to our standards providing you meet the below criteria:

• Hold a valid SIA Door Supervisor or SIA Close Protection Licence
• Approachable person with a focus on providing excellent customer service
• Willingness to learn new skills and procedures 
• Able to take direction and follow instructions 
• Able to communicate effectively, both spoken and written English 
• Smart, presentable and punctual to time and attendance 

If you are excited for a new opportunity and would like to join our team, you will need to be available for 80% of the fixture dates below:

• Christmas Meeting – 13^th and 14^th December 2024
• New Years Day Racing – 1^st January 2025
• Festival Trials Day – 25^th January 2025
• Cheltenham Festival – 11^th, 12^th, 13^th and 14^th March 2025
• April Meeting – 16^th and 17^th April 2025
• Race Night – 2^nd May 2025

Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.

This is us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, ExCel London, Southbank Centre, Ascot Racecourse, BBC Studioworks, Royal Hospital Chelsea and many more. 
Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion 

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. 

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