Vacancies

Event Steward

Job Introduction

The benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Wagestream - financial flexibility and instant access to earned and authorised wages
• Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
• Employee Assistance Program
• Refer a Friend Scheme

The role of a Steward involves:

• Being polite and professional to members of the public and the client
• Retaining and using information relating to safety and for evacuation purposes
• Providing world class customer service to ensure our visitors have a positive and memorable experience
• Retaining and using information relating to key areas on site (medical room, toilets, bars etc)
• Ensuring the safety of spectators by being observant and reporting incidents (venue capacities, intoxication, site breaches, medical incidents)
• Delivering the brief given by the supervisor (access control, wayfinding, ticket resolution)

Previous experience is not essential as we can train anyone to our standards providing you meet the below criteria:

• Approachable person with a focus on providing excellent customer service
• Willingness to learn new skills and procedures 
• Able to take direction and follow instructions 
• Able to communicate effectively, both spoken and written English 
• Smart, presentable and punctual to time and attendance 

If you are excited for a new opportunity and would like to join our team, you will need to be available for 80% of the fixture dates below:

• Christmas Meeting – 13^th and 14^th December 2024
• New Years Day Racing – 1^st January 2025
• Festival Trials Day – 25^th January 2025
• Cheltenham Festival – 11^th, 12^th, 13^th and 14^th March 2025
• April Meeting – 16^th and 17^th April 2025
• Race Night – 2^nd May 2025

Our recruitment process is streamlined and accessible to all. Please use the link to apply and upon review of your application, you will be invited to attend an assessment session. If successful you will be invited to further training and onboarding to the Carlisle Support Services team.

Successful candidates will need to provide original documentation for detailed screening processes. This could include the following: passport, driving licence, utility bill  or bank statement dated in the last 3 months, official proof of NI, birth certificate  - only for UK citizens or a valid share code.

This is us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. 

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion 

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. 

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