Job Introduction
The benefits
A competitive hourly rate of pay – paid monthly
Health and Wellbeing Plans
Holiday Pay
Discounts and Cashbacks
Paid Volunteering days
Employee Assistance Program
Refer a Friend Scheme
Cycle to Work Scheme
The role
Carlisle Support Services is looking for a Flexible Resource Coordinator to engage with candidates to support them through the application and onboarding process, with a focus on providing a positive candidate experience and improving success rates from application to deployment.
This will be achieved through regular contact with and tracking of candidates in the process, and liaison with internal teams – in particular the People Team who are responsible for new starter setup and the Compliance Team who are responsible for Security vetting.
Your core role will include but not be limited to the following activities:
To manage the full recruitment process for candidates, providing support from first screening to interview, induction and onboarding
To manage and monitor all candidate recruitment activity with the ATS
To invite suitable candidates to interview and induction sessions
To ensure compliance with all recruitment related activity and employment legislation
To ensure candidates are kept up to date and informed at all stages of the recruitment process
Develop and demonstrate a good understanding of the core roles you will be recruiting and the sector you recruit for
To work closely with Contract Managers and develop strong relationships with wider operations, HR, and the operational support teams
To report on all candidate related activity within your area of responsibility, making notes and adding tags so the wider teams can see the status of every candidate in process
To ensure we are GDPR compliant at all times
To adhere to agreed service level agreements within the Recruitment Team and the wider business
The ideal candidate
Ideally some experience in a similar recruitment, administration or customer service role involving significant interactions with people, working in a fast-paced environment
Customer service driven, comfortable dealing with people on the phone
Good written and verbal communication skills
Competent IT skills, including Microsoft Word & Excel
Good organisational and time management skills, able to prioritise & meet agreed deadlines
Ability to work collaboratively with colleagues within your team and other support functions
Flexible & adaptable
Respectful of the need to maintain confidentiality when dealing with sensitive personal data
Self-motivated, demonstrates initiative & able to work unsupervised
Always does the right thing for the business, colleagues and candidates
Enjoys dealing with and helping people
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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