Job Introduction
Carlisle Support Services has an exciting opportunity for reliable and professional Operational Team Leader to work at Lister Hospital in Harlow, Essex.
The Benefits:
A competitive hourly pay rate (paid monthly).
Access to Company Pension Scheme after qualifying period.
Health and Wellbeing Plans.
Wagestream - financial flexibility and instant access to earned and authorised wages.
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.
Employee Assistance Program.
Refer a Friend Scheme.
Funded SIA top up training.
Full induction, ongoing training and career development.
We have vacancies for exceptional customer focused Senior Team Leaders to work on behalf of Carlisle Support Services at Lister Hospital in Stevenage. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.
07.00 to 19.00 and 19.00 to 07.00 (4 on 4 off plus over time – may differ as per client request).
Duties may include but are not limited to:
Be aware of what's always happening on-site by following the handover procedure and reviewing information from previous shifts.
Be aware of the relevant emergency and escalation procedures as the first point of contact when an incident occurs.
Secure the site by controlling access and egress, carrying out security patrols to deter crime.
Be aware of hazards, react to medical incidents and responding appropriately.
Ensure the control room/gatehouse is kept clean and tidy for the next shift.
Operate the control room/gatehouse and reception systems.
Physically fit as the role requires a degree of patrolling.
Liaising with NHS staff.
Responding to emergency bleeps.
Responding to high risk situation deal with members of the public in hospital.
Hospital security experience preferred.
Restraining patients if necessary if they become violent.
Protection of NHS staff, equipment and other patients.
Conducting security-related drills and exercises.
Attending further training as requested by the client.
Creating lesson plans and other training materials.
Making sure staff are in Carlisle branded uniform.
Creating testing and evaluation processes.
May Include instructing approved security officer training and providing training for trainers.
Meeting with the client's team members to identify training needs and oversee development programs.
Acting to the role of Security manager when required
Developing, implementing, and monitoring security officer training programs.
Assisting policy design with the client and testing operationally for effective process
To develop rotational shift training including the identification of an officer to assist for period to stabilise and enhance good practice within the teams for consistency.
Attributes:
Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards.
Proven work experience as a Security Officer or in a customer service role.
Proficiency in Microsoft Office Suite - especially Excel & Word.
Previous experience with office equipment.
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be calm and professional when issues arise and deal with patients.
Multitasking and time-management skills
Full site induction and training will be provided to successful applicants.
This is us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, ExCel London, Southbank Centre, Ascot Racecourse, Royal Hospital Chelsea, Princess Alexandra Hospital and many more.
Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity and Inclusion
At Carlisle, we are committed to Equality, Diversity and Inclusion in all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.
If you think you have what it takes to join our team, please apply now.
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