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Passenger Service Agent

Job Introduction


 

The Benefits:

 

A competitive hourly pay rate which is paid monthly.

Access to Company Pension Scheme after qualifying period.

Health and Wellbeing Plans.

Wagestream - financial flexibility and instant access to earned and authorized wages.

Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.

Employee Assistance Program.

Refer a Friend Scheme.

Full induction, ongoing training, and career development.

Quality Uniform provided.

 

Our client:

Le Shuttle (Eurotunnel) is a railway shuttle service between France and the UK. Carlisle Support Services is recruiting exceptional client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.

What  we are looking for:

Passenger Service Agents work early, late and night shifts across a 24-hour operation, over a 7-day working week across various 8- & 12-hour shift patterns, 365 days a year. Candidates must be flexible due to early and late finishes.

What you need:

We require proactive, energetic, and confident people to join our team.

Exceptional public facing customer service experience is essential, preferably within a challenging and fast-moving environment.

Flexibility to work across different areas of the business and on varied shift patterns.

Professionalism and enthusiasm and this is a busy and dynamic freight and passenger Service role (full training provided).

Pro-active, organised approach to work.

Ability to work under pressure on your own and as part of a team.

Excellent communication skills (oral and written) and politeness are essential as there is a high level of passenger interaction.

Awareness of Health & Safety and safe working practices is essential (full training provided).

 

 After successful completion of the onsite vetting process, there will be opportunities to  move across the various Passenger Services roles, including training for SIA Security roles should this be of interest.

What you’ll need to provide:

 

5-year checkable employment/education history.

Proof of right to work in the UK documentation.

Complete UK DBS (criminal record check) and overseas criminal record check (if applicable).

Candidates are required to pass a safety critical medical.

Successful candidates will need to provide original documentation for detailed screening and vetting processes. 

This could include the following: passport / driving license / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

 

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. 

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

 

Equality, Diversity, and Inclusion 

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. 

In all situations people will be judged solely on merit or ability. 

#IHPSTH

 


 

Apply

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