Job Introduction
Our client:
Le Shuttle (Eurotunnel) is a unique shuttle service between France and the UK. Carlisle Support Services are recruiting exceptional, client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.
Make a Real Impact – Be Part of Something Bigger
Carlisle Support Services is proud to support Le Shuttle (Eurotunnel), a unique transport link between the UK and France. We’re recruiting reliable and personable Customer Service Freight X-Ray Operatives to help ensure the safe and secure transit of freight vehicles using cutting-edge scanning technology.
This is a fantastic opportunity for anyone looking to grow their skills in a safety-critical, customer-focused role—whether you're experienced or just getting started.
Why You’ll Love Working With Us
- Health and Wellbeing Plans – including our family-friendly maternity policy.
- Flexible financial support with instant access to earned and authorised wages.
- Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
- Full induction, ongoing training, and structured career development to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards - celebrating your achievements.
About the Role
You’ll be part of a close-knit team responsible for screening HGV and commercial vehicles using state-of-the-art X-ray and trace explosive detection systems. It’s a fast-paced and rewarding role where attention to detail, communication, and teamwork are essential.
What We’re Looking For
- Friendly, confident, and approachable.
- Passionate about delivering excellent customer service.
- Open to learning new technology and processes.
- Flexible working shifts (day, night, weekends).
- Comfortable working in both team and solo settings.
- Basic IT/computer skills.
- Calm and focused under pressure.
Requirements
- Valid SIA license (Guarding or Door Supervision) – or willingness to train.
- At least 18 years old.
- Able to pass a safety-critical medical.
- 5-year verifiable history for Counter Terrorism Check (CTC).
- Proof of right to work in the UK.
- Public-facing experience (security, events, customer service, retail) is a bonus.
- Traffic management/marshalling or HGV handling experience is helpful but not required.
What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
We Welcome Diverse Talent
We’re proud of our inclusive workforce and we encourage applications from people of all backgrounds and life experiences. Whether you’re returning to work, exploring a new career path, or seeking a new challenge—you belong here.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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