Job Introduction
Store Detective - Carlisle Support Services working in Partnership with Tesco
The benefits
A competitive hourly rate of pay – paid monthly
Access to Company Pension Scheme after qualifying period
Health and Wellbeing Plans
Wagestream - financial flexibility and instant access to earned and authorised wages
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
Full induction, ongoing training, and career development
Quality kit and uniform, everything you need to perform your role effectively
Funded SIA top up training
Employee Assistance Program
Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.
Location: Hanley (and surrounding areas)
Hours: Variable 5 days over 7 between hours of 0600 and 0000
Pay: £16.03 per hour
Key Responsibilities:
- Conduct undercover surveillance to identify and prevent theft, fraud, and other criminal activities within the store.
- Maintain a highly visible presence to deter potential offenders.
- Monitor CCTV systems to identify suspicious behavior and incidents.
- Detain and interview individuals suspected of theft or wrongdoing, adhering to company policies and legal requirements.
- Compile detailed reports and evidence, and confidently present findings to clients.
- Collaborate with store management and law enforcement as necessary.
- Assist with inventory audits and security assessments.
- Uphold the highest standards of professionalism and customer service.
The ideal candidate
At least 18 years old – a legal requirement to work in a front-line licensable activity
SIA Guarding or Door Supervision licence
Access to own Vehicle
Strong communication and computer literacy
5 years checkable work and address history
Reliable, punctual, flexible, and smart in appearance
Friendly, approachable, and always professional
Enthusiastic and motivated to do a great job
Ideally some experience within a Security environment or a customer facing role
Able to interact with clients and customers in a positive manner
Some experience working within a Security environment and working as part of a team
Effective people skills, able to interact with clients and customers in a positive manner
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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