Job Introduction
The Benefits:
A competitive hourly pay rate which is paid monthly.
Access to Company Pension Scheme after qualifying period.
Health and Wellbeing Plans.
Wagestream - financial flexibility and instant access to earned and authorized wages.
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.
Employee Assistance Program.
Refer a Friend Scheme.
Full induction, ongoing training, and career development.
Quality Uniform provided.
Our client:
Le Shuttle (Eurotunnel) is a railway shuttle service between France and the UK. Carlisle Support Services is recruiting exceptional client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.
What we are looking for:
A fantastic opportunity has arisen to join our Train Crew Department to participate in Crew operations on our client’s Passenger and Freight services. The role includes loading and unloading of Passenger Shuttles in line with company and client Health & Safety procedures. Also ensuring the safety of our customers whilst always maintaining the highest degree of customer service by responding to customer needs and enquiries during transit.
This role will appeal to individuals who are passionate about working in a unique and fast paced environment within a team committed to delivering a high quality of service for our customers.
Shifts are 8 hours 10 minutes spread across 24-hour period 365 days a year. Varying start times across a 24-hour period.
What you need:
- Minimum of 18 years of age due to the shift working requirement.
- A valid passport is essential.
- Own transport due to the site location and shift times.
- Excellent level of both verbal and written English communication skills.
- Previous experience in a customer facing role in the transport or travel industries is preferred but not essential as full training will be provided.
- Flexibility to work varied shift patterns and unsociable hours.
- Professionalism and enthusiasm as this is a busy and dynamic passenger service role.
- A pro-active, organized approach to work.
- An ability to work under pressure either on your own or as part of a team.
- An awareness of Health & Safety and safe working practices is important but full training is provided.
- Role will include working across different areas on site as well as on board the trains.
What you’ll need to provide:
5-year checkable employment/education history.
Proof of right to work in the UK documentation.
Complete CTC (Counter Terrorism checks) and overseas criminal record check (if applicable).
Candidates are required to pass a safety critical medical.
Successful candidates will need to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving license / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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