Job Introduction
The Benefits:
A competitive hourly pay rate which is paid monthly.
Access to Company Pension Scheme after qualifying period.
Health and Wellbeing Plans.
Wagestream - financial flexibility and instant access to earned and authorised wages.
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.
Employee Assistance Program.
Refer a Friend Scheme.
Full induction, ongoing training and career development.
The Role
Carlisle Support Services is the chosen supplier of event staff at Ascot Racecourse and we are currently recruiting Event Stewards from the surrounding areas for the upcoming racing season and other race events all year round at the racecourse.
Ascot racecourse is renowned as the home of racing and hosts 26 race days each year including the famous Royal Ascot plus many corporate events.
We are looking for smart, reliable Event Safety Stewards with good communication skills to help us provide a professional, efficient and safe service for our client at the racecourse. Working at the racecourse is a fun and lively affair with a variety of interesting roles and we are looking to build our team to support race day operations.
If this sounds like it’s for you and you are willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.
Your core role will include but not be limited to the following activities:
Providing guidance, information and directing customers as a first point of contact.
Providing an excellent level of venue knowledge and customer service.
Managing and following safety and security processes and procedures.
Monitoring and controlling crowds.
Preventing unlawful entry into venues.
Ensuring safe entry and exit of customers.
Checking tickets and accreditation.
Managing conflict.
Working as part of a team.
Is this you?
Completed school age education or training.
Reliable, punctual, flexible and smart in appearance.
Friendly, approachable and always professional .
Enthusiastic and motivated to do a great job.
Ideally previous experience in an events environment or customer service role.
Able to interact with clients and customers in a positive manner.
NVQ2 in Spectator Safety or willingness to work towards the qualification (desirable).
Willing to work at other Carlisle Events venues across the region.
Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.
This is us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, ExCel London, Southbank Centre, Cheltenham Racecourse, BBC Studioworks, Royal Hospital Chelsea and many more.
Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity and Inclusion
At Carlisle, we are committed to Equality, Diversity and Inclusion in all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.
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