Job Introduction
The benefits
A competitive hourly rate of pay – paid monthly
Access to Company Pension Scheme after qualifying period
Health and Wellbeing Plans
Wagestream - financial flexibility and instant access to earned and authorised wages
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
Full induction, ongoing training, and career development
Quality kit and uniform, everything you need to perform your role effectively
Employee Assistance Program
Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Events team, working with our prestigious client at their world-class venue. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.
Role: Matchday steward
Location: Kirkby,L33 7ED
Hours: Causal role. (Various hours depending on fixtures)
Must be able to pass an enhanced DBS
Your core role will include but not be limited to the following activities:
Providing guidance, information and directing customers as a first point of contact
Providing an excellent level of venue knowledge and customer service
Managing and following safety and security processes and procedures
Monitoring and controlling crowds
Preventing unlawful entry into venues
Ensuring safe entry and exit of customers
Checking tickets and accreditation
Managing conflict
Working as part of a team
The ideal candidate
Able to pass an enhanced DBS check
Reliable, punctual, flexible, and smart in appearance
Friendly, approachable, and always professional
Enthusiastic and motivated to do a great job
Ideally some experience an events environment or a customer care role
Able to interact with clients and customers in a positive manner
Level 2 certificate in Spectator Safety, or willingness to obtain the qualification (desirable)
Willing to work at other Carlisle Events venues across the region (desirable)
Successful candidates will need to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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