Job Introduction

Matchday Administrator – Burnley FC (Turf Moor)

The Benefits

• Competitive hourly rate of pay – paid monthly

• Access to Company Pension Scheme after qualifying period

• Health and Wellbeing Plans

• Stream – financial flexibility and instant access to earned and authorised wages

• Full induction, ongoing training and development

• Quality kit and uniform provided

• Employee Assistance Programme (EAP)

• Refer a Friend Scheme

The Role

Carlisle Support Services is looking for a reliable, organised and professional Matchday Administrator to support our operations at Burnley Football Club, based at Turf Moor.

This is a casual, matchday-only role, offered as and when Burnley FC play at home. Successful candidates can expect a guaranteed 8 hours per matchday.

You will play a key role in ensuring accurate staff attendance, timekeeping and post-shift administration on event days.

Key Responsibilities

• Signing event staff in and out at the start and end of shifts

• Accurately recording shift start and finish times

• Updating the company shift management system with correct timings

• Recording and reporting sickness, absences and no-shows

• Completing post-shift administration following each matchday

• Liaising with the Event Operations and Management teams on the day

• Acting as a professional and approachable point of contact for staff

• Organise the logistics of equipment such as radios, uniform and security equipment

• Handling personal data confidentially and in line with GDPR requirements

Location & Working Pattern

• Location: Turf Moor, Burnley

• Contract type: Casual 

• Working pattern: Matchdays only – when Burnley FC are playing at home

• Hours: Guaranteed 8 hours per matchday

This role is not full-time and is entirely dependent on the home fixture schedule.

Person Specification - Essential

• Organised, detail-focused and reliable

• Punctual, professional and confident in a fast-paced environment

• Comfortable using IT systems and basic administrative tools

• Clear communicator, able to deal confidently with staff and management

• Flexible availability, including evenings and weekends

• Ability to commit to at least most Burnley FC home matches

Person Specification - Desirable 

• Spectator Safety Qualification

• Experience of working in live events

• Experience of working in administration and logistics

• Knowledge and understanding of event security and stewarding operations

• Willingness to work at other Carlisle Events venues

Successful candidates will be required to complete screening and vetting checks and provide original documentation as part of the onboarding process.

This Is Us

Carlisle Support Services is a market-leading provider of security, events and facilities support services, working with some of the UK’s most recognised brands including Manchester United, Tottenham Hotspur, BBC, Tesco and Jaguar Land Rover.

With over 6,000 colleagues nationwide, we offer the opportunity to work at iconic venues with excellent support, training and development.

Equality, Diversity & Inclusion

Carlisle Support Services is committed to Equality, Diversity and Inclusion. All applicants are assessed fairly and solely on merit and ability.

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