Job Introduction
The benefits
Health and Wellbeing Plans
23 days paid holiday
Discounts and Cashbacks
Paid Volunteering days
Employee Assistance Program
Refer a Friend Scheme
Cycle to Work Scheme
The role
Carlisle Support Services is looking for a Railway Security Operations Manager, your role would involve overseeing the day-to-day operations of Security services, ensuring the ease and safety of travel as smoothly and efficiently. This could include managing staff, working on train across the network, dealing with any disruptions or issues and making sure safety standards are always met.
Your core role will include but not be limited to the following activities:
Ensure colleague safety, providing a sense of assurance for all
Provide a smart, visible, proactive, and engaging security presence and deterrent
Effective conflict management, always taking control of incidents
Control access and egress, conducting security patrols to deter crime
Able to proactively and professionally engage with the public
Be aware of hazards and incidents, and responding appropriately
Providing guidance, information and directing customers as a first point of contact
Managing and following safety and security processes and procedures
Working as part of a team, building strong working relationships
Maintaining Team Performance across the network
Incident Handling and reporting
Runing of operations on a daily Basis
Covering of sickness/Blowouts
Conducting HR Proceedings and investigations
Conducting site visits and spending time with employees
Attending Meeting and client engagements
Supporting Contract Manager
Able to Drive an accessible work car
inspections of Employees kit and equipment before deployments
monitoring of radio Commnications
Understanding of the Railway Byelaws
The ideal candidate
SIA Guarding or Door Supervision licence
checkable work and address history
Reliable, punctual, flexible, and smart in appearance
Friendly, approachable, and always professional
Enthusiastic and motivated to do a great job
Ideally some experience within a Security environment or a customer facing role
Able to interact with clients and customers in a positive manner
Some experience working within a Security environment and working as part of a team
Effective people skills, able to interact with clients and customers in a positive manner
Knowledge of the Railway Byelaws is a must
Needs to be flexible with working patterns.
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
#IHPNTH