Job Introduction
The benefits
- A competitive hourly rate of pay – paid monthly
- Access to Company Pension Scheme after qualifying period
- Health and Wellbeing Plans
- Wagestream - financial flexibility and instant access to earned and authorised wages
- Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
- Full induction, ongoing training, and career development
- Quality kit and uniform, everything you need to perform your role effectively
- Funded SIA top up training
- Employee Assistance Program
- Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.
Your core duties and responsibilities of a Travel Safe Officer will include but not be limited to the following activities:
- Report and manage anti-social behaviour on the network in accordance with company policies.
- Conduct patrols on designated routes as directed.
- Be Proactive in dealing with and helping to prevent physical assaults and verbal abuse to staff and customers.
- Assist in reducing crime, anti-social behaviour and public order offences.
- Undertake and record all security searches.
- Be fully conversant with the local Emergency Plans for areas which you patrol.
- Actively engage with staff and customers providing exceptional customer service.
- Ensure you act in a proactive manner in the performance of your duties and obligations and always maintain your personal safety and if necessary, by calling upon the assistance of any other appropriate person or the police in the pursuit of their specified duties.
- Be proactive in raising and identifying Service improvement opportunities.
- Attend and manage crowds at Events as required.
- Work with other stakeholders and partners in delivering joint initiatives.
- Enforce Byelaws as required
- Deal with Service disruption as required when directed to do so.
Is this you
- SIA Guarding or Door Supervision licence
- 5 years checkable work and address history
- Reliable, punctual, flexible, and smart in appearance
- Friendly, approachable, and always professional
- Enthusiastic and motivated to do a great job
- Ideally some experience within a Security environment or a customer facing role
- Able to interact with clients and customers in a positive manner
- Some experience working within a Security environment and working as part of a team
- Effective people skills, able to interact with clients and customers in a positive manner
This is us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
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